
DAMAGES & RETURNS
If any of your products come damaged, incorrect or etc., contact us at 309.825.7754 IMMEDIATELY.
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Any returns or cancellations, without the tires mounted on the rim will likely carry a 20% restocking fee. Once wheels/tires have been mounted on the vehicle we are not able to accept a return. If you have any concerns about fitment, simply share those concerns via email, before you place your order, and our experts will work with you to get a perfect fit! Due to the fact we move quickly, it’s important to notify us immediately if you have concerns.
You are responsible for test fitting wheels before having tires mounted. Once tires have been mounted, we are unable to take them back even if there is a fitment problem. For package purchases, you are responsible for test fitting before driving on the wheels. Tires with mileage on them cannot be returned.
All suspension/accessory items being returned that are not warranty related CANNOT have been installed or attempted to be installed. If we receive a return that shows signs of installation we will not be able to accept the item and will have to return to sender with no credit being issued.
Always contact us with any issues or return questions, we will always work with a customer, however understand that most of our items are very expensive to ship so we must recover these costs, unless the mistake is ours. Contact krownedkustomz@outlook.com for wheel/tire returns.
All refunded items must be approved prior to being returned. Please contact krownedkustomz@outlook.com for a return authorization for wheels and tires.. Refunds must be requested within 30 days of original receipt of merchandise. Once approved, all items must be returned within 14 days. Money will be refunded in the same manner in which original payment was made. Once product is returned, please allow 14 days for receipt of funds.
ACCEPTED FORMS OF PAYMENT
We accept payment through PayPal, Venmo, cash, check, cards via invoice (3.5% fee) and through Acima. Please contact your salesman to provide payment details. FULL PAYMENT IS DUE PRIOR TO ORDER BEING PLACED.